Beds
  • Add description, images, menus and links to your mega menu

  • A column with no settings can be used as a spacer

  • Link to your collections, sales and even external links

  • Add up to five columns

  • Add description, images, menus and links to your mega menu

  • A column with no settings can be used as a spacer

  • Link to your collections, sales and even external links

  • Add up to five columns

  • Shipping policy

    Delivery Information

    Here at Beds on Legs all items are delivered free of charge within England, Wales and Scotland (excluding the post codes in the exclusion from free delivery section listed below) on a two man to the room of choice delivery.

    We do send some items direct and are on a one man service, it is noted on the lead time of each product if the delivery would be a one man to the door service.  If you would like to double check the delivery service you will receive please give us a call on 01482 576771.

    Occasionally items may need to be split into two deliveries due to some items having to come direct from the manufacturers.  We will inform you as soon as your order is placed if that would be the case.


    If you are in the Scottish highlands our couriers charge a nominal fee for this service (* Please see these exclusions listed below). 

    Please note we do not deliver as standard to the following post codes but certain items may be available with a delivery fee upon request:

    IV21 -IV27, IV52 -IV63,  IV40 Isle of Raasay, IV41-56 Isle of Skye, PA20, PA28 - 78, Inner Hebrides, PH30 - PH41, PH49 - PH50, PH41-44 Muck/Rum, HS1-99 Outer Hebrides, KA27-28 Arran/ Millport, KW1-5, KW11 - KW14, KW15-17 Orkneys, ZE1-99 Shetlands, Ireland & Northern Ireland, Isle of Man post codes IM1-99, Isle of Wight PO30- PO41, Channel Islands (Jersey & Guernsey) JE1-99, GY1-99, Isles of Scilly TR21-25

    The majority of our deliveries are done on our two man courier, after all these items are normally fairly heavy and need two delivery drivers to lift to the room of choice. 

    Your item will be delivered within the delivery time quoted on the product you have ordered, please note over the Christmas & New Year period many manufacturers close and the courier has reduced delivery options so this may extend your lead time.  Please call us for more detailed delivery times if you require your item by a certain date.  

    The courier will then be your next point of contact, they will contact you with an optional delivery date.  If you unable to make the delivery date given, please call them to cancel / change the date given.  Once the delivery date has been given, the courier will then contact you the day before delivery with a 3 hour time slot.  Please note if you do not call to cancel / change the delivery date and the delivery fails, there will be a £60 redelivery charge.  They deliver 5 days a week and are in most areas most days.


    Premier Two Man Service

    Wherever possible the Premier Two Man service will be offered via the delivery company Furdeco home delivery with:

    - Delivery to room of choice upstairs or downstairs

    - Monday to Friday (Free) 7.00am to 9.00pm delivery.  Occasionally the courier may offer a weekend a delivery. 

    - 3 hour delivery slot given by the courier the evening before delivery (excluding the following post codes: LD, LL, SA, SY, EX, PL, TQ, TR, CA, DG, EH, G, KA, ML & TD)

    - PLEASE NOTE WE CAN DELIVER TO THE GROUND FLOOR, FIRST OR SECOND FLOOR WITHOUT A LIFT.  There is a charge of £10 per floor for all orders delivered above the second floor without a lift.

     Delivery time slots are a guideline only, the courier company try their best to keep within these time slots but it is not always possible due to traffic, breakdown & any other unforeseen circumstances.  We will not compensate for deliveries arriving outside of the allocated delivery time slot.  The courier can also call 30 mins before arrival if you need to get home to meet the delivery.  


    Local Deliveries

    If you live within the HU post code area you can select an AM or PM service between Monday and Saturday free of charge and your bed will be delivered on a two man delivery service as standard to the room of choice.   We can also offer disposal of old mattresses for £50 and an assembly service for £50.

    Exclusions on free delivery

    The following post codes in Scotland normally incurr a delivery charge depending on the zones below

    Zone 2: £50.00:
    AB1 - AB30, DD1 - DD11, DG5 - DG9, DG13 - DG14, EH39 - EH42, FK17 - FK21, G81 - G84, IV1-IV6, IV12 - IV13, IV30 - IV36, KY1 - KY9, KY10 - KY16, PA1 - PA19, PH1 - PH14, TD10 - TD15.

    Zone 3: £80

    AB31 - AB43, AB44 - AB56, KW6 - KW9, KW10, IV7 - IV9 - IV11, IV14 - IV20, PA21 - PA27, PA80, PH15 - PH26, IV63.

    Please note we do not deliver as standard to the following post codes but certain items may be available with a delivery fee upon request:

    IV21 -IV27, IV52 -IV63,  IV40 Isle of Raasay, IV41-56 Isle of Skye, PA20, PA28 - 78, Inner Hebrides, PH30 - PH41, PH49 - PH50, PH41-44 Muck/Rum, HS1-99 Outer Hebrides, KA27-28 Arran/ Millport, KW1-5, KW11 - KW14, KW15-17 Orkneys, ZE1-99 Shetlands, Ireland & Northern Ireland, Isle of Man post codes IM1-99, Isle of Wight PO30- PO41, Channel Islands (Jersey & Guernsey) JE1-99, GY1-99, Isles of Scilly TR21-25

     

    • FOR DELIVERY LEAD TIMES ON EACH PRODUCT PLEASE LOOK ON THE PRODUCT.  On the majority of FAST TRACK 3-5 DAYS products you will be able to select a delivery date at checkout.  (please note that lead times are extended over the Christmas & New Year period due to manufacturers closing.)
    • DISPOSAL OF OLD BED &/or DISPOSAL OF OLD MATTRESS - Now available for £50 (Please note this does not include disassembly of the old bed, it must be ready for collection)
    • BED ASSEMBLY - We only offer assembly on divan beds where you can select the assembly on the product. Unfortunately we do not offer assembly on the flat pack beds or the products where you can not select assembly on the item at this time.

     

    Delivery Terms quoted from our T&C's

    11. Delivery/ Collection

    11.1 Our delivery charges are set out on the following link:
    Delivery Information


    These are normally added to your order through the checkout process after you have typed in your post code, however if the charge is not present upon checkout but is listed in our exclusion from free delivery list, we will call after the order is placed to get permission to take the charge from your card.

    11.2 Please note that we are only able to deliver to addresses within the United Kingdom excluding Northern Ireland. We can also not deliver to Ireland.

    11.3 We will deliver the goods to the address you specify for delivery on your order. It is important that this address is accurate. If you have any delivery instructions, please inform us via e-mail to sales@bedsonlegs.co.uk. We cannot accept any liability for any loss or damage to the goods once they have been delivered in accordance with your delivery instructions (unless this is caused by our negligence). Where you have requested a pre-call for delivery/collection and do not answer your phone leading to delivery failure, there will be a minimum charge of £60 for redelivery/collection.

    11.4 We will aim to deliver the goods by the date quoted for delivery under the price on each individual product page but delivery times are not guaranteed. If we are unable to deliver in the time quoted, we will contact you with the revised delivery time via e-mail or telephone and let you know, so you can decide whether you would like to continue with the order or cancel. We will not be liable for any direct, indirect or consequential loss, cost, damages, charges or expenses caused directly or indirectly by any delay in the delivery of the goods.

    11.5 Where more than one item is ordered, we will deliver them both together as soon as they are both available

    11.6 You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.

    11.7 Please note where a delivery/collection date has been given and the customer has not called the courier to cancel/change the offered delivery date and the buyer is not present, Beds on Legs reserves the right to charge the buyer a minimum of £60 to cover the cost of the failed delivery/collection.  This charge also applies if a confirmed delivery is cancelled or changed within 48hrs of the confirmed delivery date.  Monday deliveries need to be cancelled or changed by the previous Thursday.

    11.8 Please note if the drivers are unable to get the item upstairs as it will not fit or because they think it is unsafe to do so, the customer will have the option to accept the delivery or make their own arrangements to move the goods or reject the delivery. If the delivery is rejected there will be a £60 minimum charge.  

    If your item is a MADE TO ORDER item, there will be a cancellation charge or returns fee of £100 or for a 6ft Super King Size Bed, 50% of the price of the bed, if the item has already been manufactured even if it has not been dispatched with the courier.   A made to order item constitutes any item where you have had to select a size, colour and storage option.

    If the item you have ordered is not on our website we will be unable to accept it back.

     

    11.9 Both Beds on Legs/ the contractor and the personnel of Beds on Legs/ the contractor will not accept liability for any damage both to the delivered product and to the customers property, (including all types of fixtures, fittings and building structure), whilst assisting the customer with delivery to the room of choice. The customer must solely take responsibility for this action. Any consequent damage should fall under the customer's household insurance.

    11.10 All upgraded delivery charges must be arranged and paid for in full prior to delivery and these are all non-refundable once the item has been dispatched with the courier.

    11.11 Beds on Legs contracted deliveries will not set up your item, most beds are flat pack and require assembling.

    11.12 Delivery time slots are a guideline only, the courier company try their best to keep within these time slots but it is not always possible due to traffic, breakdown & any other unforseen circumstances. We will not compensate for deliveries arriving outside of the allocated delivery time slot. The courier can also call 30 mins before arrival if you need to get home to meet the delivery

    11.13 Please be aware for health and safety issues delivery drivers are unable to remove their shoes when delivering products into customers houses. If you need to protect your flooring please make sure an adequate cover has been placed on the floor prior to the delivery driver arriving.

    11.14 Please do not dispose of your old bed before the arrival of the new one.

    11.15 Please note once the items have been dispatched there is a minimum £60.00 cancellation fee if you would like to delay delivery more than 2 weeks, cancel or change your order, this is £100 of MADE TO ORDER items.  A made to order item constitutes any item where you have had to select a size, colour and/or storage option.

    If the item you have ordered is not on our website we will be unable to accept it back.

    11.16 Please note the courier company will deliver to the ground floor or 1st or 2nd floor room of choice. They will not deliver above the second floor of there is no lift.

     11.17 Please note that all charges for disposal and assembly services are non-refundable if they are not carried out due to a failure on the customers part.  For disposals, beds must be disassembled and ready for collection.  If an item can not be taken upstairs due to access issues, any assembly charges will still be non-refundable.

    Returns Policy

    We hope that you will be very happy with your purchase but if for any reason you need to return your item please see the following details:

    Item is damaged or faulty upon receipt

    If your item is damaged or faulty due to any reason upon receipt, please sign for the item as damaged with the courier and contact us immediately.  If the damage or fault to the item is not noticeable until you have opened up the packaging, please keep the packaging for the product and inform us within 7 working days.  We will request that you e-mail all the details of your customer service request to sales@bedsonlegs.co.uk.  Please attach pictures of the damage to the form so that we can resolve this as quickly as possible.  If you do not inform us within 7 days this may jeopardise your rights to cancel.

    The form will ask whether you require a replacement or want to return the item.  If you accept a replacement this can not be cancelled once the item has been dispatched without incurring a returns fee.

    If you would like to return the item we will book in a collection with yourself, the collection is bound by the same terms as the delivery & the item must be packaged in it's original packaging. Once the item has been returned to us in good condition, the consumer will be refunded within 14 days.

    Items faulty within warranty period

    If your item becomes faulty due to a manufacturing fault within the guarantee or warranty period, and it's over 7 days since receipt of the item, please contact us via e-mail as sales@bedsonlegs.co.uk

    Please attach pictures of the fault to the form so we can resolve your request as quickly as possible.  If the product is within it's guarantee or warranty you will be entitled to a repair or replacement.  If the item requires a collection and refund, the item must be packaged.  We can send out packaging to cover the item as we can not collect the item unless it is wrapped.

     

    If you change your mind

    If for any reason you wish to return the goods (except for special order items such as made to order mattresses or items that are not on our website), please note that you have 14 days in which to report this to us. There will be a minimum charge of £60 to return your item.

    If your item is a MADE TO ORDER item, there will be a cancellation charge or returns fee of £100 or for a 6ft Super King Size Bed, 50% of the price of the bed, if the item has already been manufactured even if it has not been dispatched with the courier.   A made to order item constitutes any item where you have had to select a size, colour and storage option.

    If the item you have ordered is not on our website we will be unable to accept it back.

    We aim to process all refunds within 14 days once your item has been returned to ourselves in good condition.

    We are offering free returns on mattresses purchased after the 30th January 2019.  In order to benefit from this offer we must be notified within 7 days of delivery, the mattress can be tried but not slept on and it must be able to be collected in original packaging which is two plastic bags.  The standard returns policy is applied after 7 days.

    Please contact us at sales@bedsonlegs.co.uk if you would like to go ahead with this.

    Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.html

    Mattresses can not be slept on and bed frames can not be partially or fully assembled.  The item/s must be packaged in it's original packaging and sealed appropriately.  It may affect your refund if the goods are not in the correct packaging and sealed.  

    If we have an offer by which you have benefited from such as vouchers and you have already received the voucher code, you will be refunded less the amount of vouchers you have received as well as the returns fee.  All upgraded delivery charges are non-refundable such as Saturday delivery charges 

    If you change your mind once the item had been dispatch (which is up to 6 days before delivery) or if the item does not fit or the courier company does not think it is safe enough to take upstairs, you would still incurr a minimum return fee of £60 for standard items.

    If your item is a MADE TO ORDER item, there will be a cancellation charge or returns fee of £100 or for a 6ft Super King Size Bed, 50% of the price of the bed, if the item has already been manufactured even if it has not been dispatched with the courier.   A made to order item constitutes any item where you have had to select a size, colour and storage option.

    If the item you have ordered is not on our website we will be unable to accept it back.


    Collections are on done between 7.00am- 9.00pm and you will be given a 3hr time slot the evening before collection.  

    If you are not in for the collection and have confirmed that you would be available there will be a minimum extra £60 charge.  Please note the same delivery terms and conditions apply to returns.